Effective Date: 01/08/2025
At Swift Tech Support, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store the information you provide to us when you access our services or interact with our website. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect:
We may collect various types of information, including but not limited to:
– Personal information (such as name, email address, phone number, and billing details) provided by you when you engage with our services.
– Device and technical information automatically collected when you visit our website or use our services, including IP address, browser type, operating system, and cookies.
2. Use of Information:
We use the collected information for the following purposes:
– To provide technical support services and address your inquiries effectively.
– To personalize your experience and improve our services.
– To communicate with you regarding updates, offers, or relevant information about our services.
– To analyse trends, track user behaviour, and gather statistical information to enhance our website and services.
– To comply with legal obligations and protect the rights, property, and safety of Swift Tech Support and its users.
3. Sharing of Information:
We may share your personal information in the following circumstances:
– With your consent or as necessary to fulfil the purpose for which you provided the information.
– With our trusted third-party service providers who assist us in delivering our services, subject to strict confidentiality obligations.
– To comply with applicable laws, regulations, or legal processes.
– In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the new entity in accordance with applicable privacy laws.
4. Data Security:
We take appropriate technical and organizational measures to safeguard your personal information from unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies collect information about your interactions with our website and may store it on your device. You can modify your browser settings to manage or disable cookies, but this may limit certain functionalities of our website.
6. Third-Party Links:
Our website may contain links to third-party websites or services that are not controlled or operated by Swift Tech Support. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy:
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information from our systems.
8. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the effective date will be revised accordingly.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at enquiries@swifttechsupport.co.uk.
By accessing our services or using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
